Thank you for choosing cōgere™!

This agreement describes your rights and the conditions upon which you may use the cōgere™ platform. You should review the entire agreement, including the GDPR supplementary terms that accompany the platform, because they are all important and together create this agreement that applies to the usage of the platform.

By accepting this agreement or using the platform, you agree to all of these terms, and consent to the GDPR based data usage and transmission during your use of the platform. If you do not comply with these terms, you may not use the platform.

Overview

This agreement applies to the cōgere™ platform in its entirety, its logo, fonts, icons choice and style, layout, functionality such as mail, data sharing between services, and also any updates, upgrades, supplements or services for the platform, unless they come with specific terms of theirs.

Use Rights

License: The platform usage is licensed, not sold. Under this agreement, you are granted the right to use as many instances of the platform on as many devices and for as many users as required to achieve the purpose of our service, as long as you comply with all the terms of this agreement. cōgere™ does not claim ownership of the information that you submit on your account or through our services. You must have the necessary rights according to GDPR to such information that you submit on your account or through our services and the right to grant the rights in these Terms and Conditions. We own all copyrights, trademarks, domains, logos, trade secrets, patents, and other intellectual property rights associated with our services. You may not use our copyrights, trademarks, domains, logos, trade secrets, patents, or other intellectual property rights unless you have our express permission and except in accordance with our guidelines. In order to operate and provide our services, you grant cōgere™ a non-exclusive, royalty-free, sub-licensable, and transferable license to use, reproduce, distribute, and create derivative works of the information that you upload, submit, store, send, or receive on or through our services. The rights you grant in this license are for the limited purpose of operating and providing our services, and associated services within the confines of GDPR. We grant you a limited, revocable, non-exclusive, non-sub-licensable, and non-transferable license to use our services, subject to and in accordance with these Terms and Conditions. This license is for the sole purpose of enabling you to use our services in the manner permitted by these Terms and Conditions. No licenses or rights are granted to you by implication or otherwise, except for the license and rights expressly granted to you.

Restrictions: alt+soln AB reserves all rights (such as rights under intellectual property laws) not expressly granted in this agreement. For example, this license does not give you any right to, and you may not (or assist others to) directly, indirectly, through automated or other means access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sub-license, transfer, lend, or otherwise exploit our services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our services, systems, or other users, including that you must not directly or through automated means: (i) reverse engineer, decompile, alter, modify, create derivative works from, or extract code from our services; (ii) send, store, or transmit viruses or other harmful computer code through or onto our services; (iii) gain or attempt to gain unauthorized access to our services or systems; (iv) interfere with or disrupt the safety, security, confidentiality, integrity, availability or performance of our services; (v) create accounts for our services through unauthorized or automated means; (vi) collect information of or about our users in any impermissible or unauthorized manner; (vii) sell, resell, rent, or charge for our services or data obtained from us or our services in an unauthorized manner; (viii) create software or APIs that function substantially the same as our services and offer them for use in an unauthorized manner. You must access and use our services only for legal, authorized, and acceptable purposes. You will not use (or assist others in using) our services in ways that: (i) violate, misappropriate, or infringe on the rights of cōgere™, or others users, including privacy, publicity, intellectual property, or other proprietary rights; (ii) are illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, religiously or ethnically offensive, or instigate or encourage conduct that would be illegal or otherwise inappropriate; (iii) impersonate someone.

Privacy

Consent to Use of Data: Your privacy is important to us, that is why we have adopted the GDPR recommendations. Some of the platform features send or receive information when using those features. By accepting this agreement and using the platform you agree that alt+soln AB may collect, use, and disclose the information according to GDPR dictates, and as may be described in the user interface associated with the platform features. Please refer to the GDPR supplementary terms.

About Services

We provide, and always strive to improve information availability. With cōgere™, you get accountability, problem tracing/origin, data analysis possibilities, secure database (Cloud Storage), accessibility (cloud based), reliability (data), and thus better planning and resource allocation. You must provide certain devices and data connections to use our services, which we otherwise do not supply. You are responsible for all carrier data plans, Internet fees, and other fees and taxes associated with your use of our services. You must use our services according to these Terms and conditions. If you violate these Terms and conditions, we may take action with respect to your account, including disabling or suspending your account and, if we do, you agree not to create another account without our permission. Disabling or suspending your account will be in accordance with our Availability and Termination of Services. You are responsible for keeping your device and your cōgere™ account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our services.

Disclaimers and Release

Using our services is at your own risk and subject to the following disclaimers. We provide our services on an "as is" basis without any express or implied warranties, including, but not limited to, warranties of fitness for a particular purpose, non-infringement, and freedom from computer virus or other harmful code. We do not warrant that any information provided by us is complete, accurate or useful, neither do we warrant that our services will be operational, error free, safe and secure, or function without disruptions, delays and imperfections. We are not responsible for, neither do we control how or when our users use our services; its features and interfaces. We are not responsible for, neither are we obligated to control the actions or information and content of our users or other third-parties. Using our services, you release us and our affiliates; directors, employees, partners and agents from any claim, cause of action, complaint or controversy, or damages, relating to or arising from, or connected in any way with any claim you have against any third-parties.

Limitation of Liability

Provided that we have acted with professional diligence: (i) We do not accept responsibility for losses not caused by our acts or breach of these Terms and Conditions. (ii) We do not accept responsibility for losses that are not reasonably foreseeable by us and you as at of the time of entering into these Terms and Conditions. (iii) We do not accept responsibility for events beyond our reasonable control. We are however, liable without limitation in accordance with statutory provisions; for damages resulting from injury to life, body or health, in the case of intent and/or gross negligence: in accordance with the Product Liability Directive.

Dispute Resolution

As a corporation we are registered in Sweden which is within the European Region; and you agree that any claim you have against us that arises from or relates to these Terms and Conditions or our services, may be resolved in any competent court in the European Region that has jurisdiction over such claim.

Availability and Termination of Services

Availability: Since we are always trying to better our services, there may be interruptions in our services due to maintenance and upgrades, not to mention network or equipment failures (third party). However, a notice period of 14 days will be given, with no such notice being required in urgent situations such as addressing security and operations issues, responding to legal requirements, events beyond our control, and such.

Termination: You can terminate your license at any time by sending a termination request to the platform email. No reason is required! We however, retain the right to terminate for cause. Termination cause shall be deemed to exist if there are breaches to these Terms and Conditions or notifications to us of violations to the laws (of country of residence) relating to the services we provide. A termination for cause is only possible within a reasonable period of time after a breach has come to our knowledge. If the breach is a violation of an obligation of these Terms and Conditions, termination is permissible after the unsuccessful expiration of a granted remedy period. This does not apply if the party in breach refuses to fulfill its obligations, neither does it apply if the party is found guilty of the law violation and refuses the dictates of the conviction. Your license may also be terminated at any time for suspicious or unlawful conduct; such as fraud or risk or harm or possible legal exposure for us and other users.

Other

Unless otherwise stated, these Terms and Conditions make up the entire agreement between you and us regarding your license and our services, and supersede any prior agreements. We reserve the right to designate in the future that certain services are governed by separate Terms and Conditions; where, as applicable, you may separately consent. Our services are not intended for use in any country/region where such use would violate local laws or subject us to any regulations in another country/region. We reserve the right to limit our services in any country/region. Since we are always trying to better our services and develop new features, we may need to update these Terms and Conditions from time to time and will only make changes if the provisions are no longer appropriate. Unless otherwise required by law, we will provide you with at least 14 days’ advance notice of changes to these Terms and Conditions by e-mail, which will give you the opportunity to review the revised Terms and Conditions before they become effective, and we will ensure that any changes are reasonable, and also specify the modification date at the top of these Terms and Conditions. The changes shall become effective no sooner than 14 days after the notice of the planned changes is issued, and when they come into effect, you will be bound by them if you continue to use our services. If you do not agree to the amended Terms and Conditions, you must stop using our services by sending a termination request mail. We reserve all rights not expressly granted by us to you. However, in certain jurisdictions, you may have legal rights as a consumer and/or data subject, and these Terms and Conditions are not intended to limit such consumer/data subject legal rights that may not be waived by contract.

Seven Core GDPR Guidelines

There are seven key principles to the GDPR that dictate how businesses process data to conform to the data protection standards: (i) Lawfulness, fairness, and transparency: Data processing must be legal, and the information collected used fairly. It must also not mislead users about how their data is used. (ii) Purpose limitation: The purpose of processing must be clear from the start, recorded, and only changed if there is user consent. (iii) Data minimization: Only data required for the stated processing purpose should be collected. (iv) Accuracy: Reasonable steps must be taken to ensure the collected data is accurate and up to date. (v) Storage limitation: Data shouldn’t be kept longer than necessary. (vi) Integrity and confidentiality: Appropriate cybersecurity measures must be put in place to protect the personal data being stored. (vii) Accountability: Organizations are accountable for how they handle data and comply with the GDPR.

Key Terms & Definitions

Consent – Consent is one of the core principles of the GDPR. There are several scenarios that require controllers and processors to get permission from data subjects before collecting and processing their personal data.

Data Controller – A data controller is anyone that determines how and why personal data is collected; in the context of our services, this would be holders of the hospital, lab, radiology and pharmacy licenses.

Data Processor – A data processor is anyone that gathers, stores, or maintains personal data. Processors are often third-party service providers that handle data for controllers; this would be cōgere™, the platform. Data Subject – A data subject is any individual whose personal information is collected or processed; this is the patient.

Personal Data – Also known as personally identifiable information (PII), personal data is described as anything that can identify a natural person, such as: Name, Email, Photos, videos, or audio files, Bank details, Identification number, Online identifiers (account numbers, PINs, IP address), Location data, Pseudonymous data (key-coded data).

Sensitive Personal Data – Personal data is considered sensitive if it reveals any of the following: Racial/ethnic Origin, Political opinions, Religious/philosophical beliefs, Health, Sex life and sexual orientation, Genetic/biometric data.

Summary of GDPR Data Subject Rights

One of the ways that the GDPR has empowered users (in our context, patients) is by giving them an array of new rights regarding their personal data. These are as follows:

The Right to be Informed (Articles 13/ 14): The GDPR emphasizes transparency in data collection practices, meaning individuals have the right to be fully informed about the collection and use of their personal data.

The Right of Access (Article 15): Individuals can request to view any personal data that has been collected from them. They must also be told why the information was collected and to whom it has been disclosed. This information must be provided within one month and be free of charge. (This has been taken care of by the patient service of the platform).

The Right to Rectify Information (Article 16): If data collected about an individual is inaccurate, the individual has the right to request a correction (rectification). The organization processing the data must respond within one month, and they must correct the information. A data subject can also request the completion of incomplete information. (This has been taken care of by the patient service, where they can change/correct personal and sensitive personal data).

The Right to Erasure/The Right to be Forgotten (Article 17): After information has been collected about them, individuals can request it be permanently deleted, either because the data is no longer relevant or because the user chooses to withdraw their consent.

The Right to Restrict Data Processing (Article 18): An individual can request to limit how their data is processed when certain conditions apply, such as if the processing is unlawful or if the individual has objected to it.

The Right to Data Portability (Article 20): When users request to view their data, they must receive it in a clear format. The controller who provides this information cannot prevent or impede the data subject’s ability to give the data to another controller. In essence, personal data must easily transfer to another organization.

The Right to Object (Article 21): Individuals can object to the processing of their data in certain situations, such as direct marketing.

Automated Individual Decision-Making (Article 22): Individuals have the right not to be subject to an automated decision-making process that has significant personal effects, like profiling.

As stated above, these GDPR basics are not consequent in our target market, but we believe this to be basic rights and encourage our licensed users to adopted them as we try to do the same.